TQM philosophy and tools: the improvement cycle, the seven quality tools, Lean and Six Sigma basics, and ISO requirements. Participants work on a real problem from their own workplace.
About the program
Who is it for?
- Quality managers and coordinators
- Operations and production managers
- Excellence teams
- Internal auditors
What you will achieve
- Spread a quality culture across the organization
- Use problem-solving and root-cause tools
- Apply Lean and Six Sigma basics
- Prepare for ISO 9001 requirements
Program modules
- TQM principles
- Quality tools and root-cause analysis
- Continuous improvement: PDCA and Kaizen
- Introduction to Lean and Six Sigma
- Quality management systems: ISO 9001
Study modes
In person in Dubai
Monthly cohorts at our Business Bay centre.
In person across the Arab region
Riyadh, Jeddah, Cairo and other cities on request.
Live online
Same trainer, same content, from anywhere.
In-house
Designed around your team.
Certificate
Participants who complete the program receive a certificate accredited by Dubai’s KHDA, carrying a QR code for verification on the KHDA website.
Fees and dates
New cohorts start monthly. Send a request to get fees and the nearest date in your city.
FAQ
Are the certificates accredited?
Yes. Al Sarh Institute is licensed by Dubai’s Knowledge and Human Development Authority (KHDA), and every certificate carries a QR code that verifies it on the KHDA website.
When do cohorts start?
New cohorts start every month; dates vary by program and city. Send a request and we will share the nearest suitable date.
Do you deliver programs for companies?
Yes. We deliver any program to your staff at your premises, in Dubai or online, with sector-specific cases and a KHDA-accredited certificate for every participant.
Can I attend online?
Yes. Most programs run live online with the same trainer and lead to the same accredited certificate.